Terms & Conditions
Cancellation and Refund Policy
Guests canceling their tour up to 8 to weeks prior, a full refund less the tour deposit [$400] will be refunded. If guests cancel a tour less that 8 weeks up until the pre-booked departure date, no refund will be given.
If guests wish to transfer their booking to another date this can be done up to 8 weeks prior only.
Should a participant/guest need to leave a tour once it has commenced, due to a medical emergency or any other reason, no refund, partial or in full, will be given.
Should Tasmanian Hikes have to cancel a tour due to lack of numbers, guests will be given 30days notice. If we can’t offer you an alternative tour that would suit you, we will refund your payment in full.
Tasmanian Hikes reserves the right to vary, cancel or postpone a tour due to unsafe conditions such as severe weather, floods, bush fires or sudden track closures. We reserve the right to cancel a tour, in whole or in part if it is necessary to do so due to a force majeure event.
It is possible that Tasmanian Hikes may have to cancel a tour due to conditions beyond our control (minimum numbers have not been met, severe weather, bushfires, Government park closures) etc.
Tasmanian Hikes strongly recommends that suitable travel insurance be purchased by the traveller to cover any financial loss, due to your own cancellation, or if Tasmanian Hikes has to cancel a tour.
We reserve the right to cancel a booking without notice, and if we can’t offer you an alternative tour that would suit you, we will refund your payment in full.
Tasmanian Hikes will not be responsible for your travel expenses or losses arising from a cancellation. We also strongly recommend that comprehensive travel insurance be taken out against loss of baggage or any medical expenses.